Because trust matters for pet parents. 🐾

• 30-day returns (unused, in original packaging)

• Start a return: 📩 support@aeternumworks.com

Operated by Aeternum Works

Please include your brand name and order number in your message.

• Return shipping: Customer pays unless the item is damaged or incorrect

• Refund processing: 5–7 business days after we receive the item

Damaged or wrong item?

Please contact us within 7 days of delivery so we can make it right.